On-line since: About the company: JB Alpha is an Australian brokerage firm that offers trading and consulting services. The company has a wide range of financial products providing retail and institutional investors with access to global markets. Account management and some other services are implemented through counterparties such as AxiTrader, CommSec, FXCM, Pepperstone, SaxoBank, etc. Company. Security of funds JB Alpha is regulated by the Australian Securities and Investments Commission (ABN 76 131 736 415). It is one of the most reputable regulatory agencies in the world. Clients can be sure that their funds are kept in segregated bank accounts. It lowers the risk of possible illegal activities on part of the broker. However, ASIC does not have a compensation scheme. Thus, in case of the broker’s bankruptcy, traders will not be able to get their funds back. Trading conditions JB Alpha’s clients can trade in various financial markets. Traders may choose from CFDs, currency pairs, indices, stocks, commodities, futures, options, etc. The broker provides a non-standard option of trading bonds of companies from Eastern and Central Europe. Clients can buy and sell company shares from Romania, Lithuania, Latvia and many others. However, the company does not offer CFDs on cryptocurrencies. You can open an individual, joint, corporate, or trust account. Minimum initial deposit On the website, there is no information about account types the broker offers, as well as the minimum deposit required. In our opinion, the lack of information about trading conditions always negatively affects the traders’ demand. Spreads and commissions Through a demo account we were granted access to the trading platform. The spread on EUR/USD totaled 0.3 pip. It is a favorable offer compared to the industry’s average of 1.5. However, there is also a commission of $50 for every ten lots. Thus, the spread with all trade costs comes to about 0.8 pip. It can be considered as a broker’s advantage. Leverage The size of leverage depends on the financial instrument: it will be 1:40 for the EUR/USD pair. This is significantly low, compared to many other brokers (1:500). Nevertheless, now there is a tendency that is aimed at getting rid of offers with a high leverage, since this causes great losses. Bearing in mind that ASIC does not insure investors’ money, it becomes clear why the broker has such a low leverage. Trading platforms JB Alpha renders its clients the Saxotradergo trading platform and MT4/5. MetaQuotes software company’s products, MetaTrader 4/5, are easy to understand, and also have analytical potential: clear charts, trading history, and an ability to add indicators.
Education The broker does not publish analytical and news materials, but you can read the educational articles. This is especially useful for Forex beginners.
Support service The headquarters are located in Melbourne. The support service is available via phone, e-mail, and feedback form.
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JB Alpha? Frustration! Dissatisfied! Bad service! Better not to try...
I have traded with JB Alpha since 2 years ago and I totally satisfied with the system, trading process and result. The spreads 2 pips on EUR/USD even though in a news release. When I had issues with their spreads, their support team very fast helped me and make me just lose some of my profit and teach me how to make a great strategy in the next trading. They also offer their clients to trade in MetaTrader4, the most popular platform that provides more efficient and accurate execution of trading orders so I always make a perfect withdrawal. Now I want to make a profit continuously.
I like to trade with JB Alpha because they have nice services for their clients. Besides their good trading platform, they also provide useful trading tools which help me during my trading. And I'm so pleased with their customer support, they are so helpful, talking nicely, and always willing to help my trouble until it is fixed. I have been trading with them for eight months and using their MT4 platform, never experience any difficulties during my trading. All is working properly, SL and TP are also working correctly. The deposit and withdrawal process is fast and efficient. I hope JB Alpha will keep their services. And for sure, I will continue my forex trading with them. And yes, I highly recommend JB Alpha to all traders.
JB Alpha is now fully fiddle broker. I started with a real account with $1000. I was trade with this amount and within one month I lost $445. Two weeks ago, one of their client support asked me to deposit $1000 more as per their news the Crude Oil will be high and I will be getting back my investment. I put order on Crude Oil as they said and Crude Oil price was up about 4.3%, I was able to earned $674 just in three days. After that I put a withdraw request of $500, and their system automatically block my account. I was shocked how they could do this. I make several efforts to contact their client support, but I did not get reply at all. I will make case against JB Alpha broker!
I started trading at JB Alpha a few months ago. Opening an account is very easy and their customer support is very helpful. Right now, I am not yet that accomplished in my trading activities as I am still a beginner; but I can say that I am earning decently. I also appreciate that the broker has a Forex education section because it really helped me.
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