On-line since: About company: FXGiants is an international online broker rendering services of trading in financial markets to retail and institutional investors. About the company. Security FXGiants is a trademark of 8Safe UK Limited, which is registered and regulated by the FCA. The brokers controlled by the FCA should keep clients’ funds on segregated accounts. Besides, the UK’s brokers should have at least 730,000 euros to prove their financial stability. FXGiants participates in the Financial Services Compensation Scheme (FSCS). As for funds security, the company offers its clients protection from negative balance. Trading conditions The clients can trade currencies, futures, shares, metals, spot indices, and goods. Account types Micro account holders can choose between fixed and floating spreads. The minimum deposit for this account type is $100. Leverage varies from 1:1 to 1:500. This account can be opened in AUD, GBP, EUR and some other currencies. The minimum trade size is 0.01 lot. Besides, the account holders can contact a dedicated account manager who is available 24/5. The Premium account also gives a choice between two spread types but has a larger minimum deposit of $2,500. This account type has the same features as Micro, except that its floating and fixed spreads for EUR/USD make up 0.7 and 1.2 pips, respectively (Micro: 1.1 and 2.2 pips, respectively). The account with fixed 0 spread requires the minimum deposit of $500. The only base currencies are USD, EUR, and JPY. This account type is charged a commission of at least $18 per lot. The STP/ECN no commission account has the minimum deposit of $500. Leverage varies from 1:1 to 1:200 depending on the deposit. The account holders can receive help of a manager linked to their account. Trading platform FXGiants offers the MetaTrader 4 platform for trading, which is available for MAC, PC, as well as Android and iOS. The company also offers Personal Multi-Account Manager (PMAM) that allows its users to manage an unlimited number of accounts and monitor them in real time. Promotions The company regularly holds campaigns and gives its clients bonuses. Currently the broker runs the following promotions:
Client support service The client support service can be contacted via toll-free phone numbers, email, live chat, and feedback form. Payment methods The clients can deposit funds through payment cards (Visa, Maestro, MasterCard), wire transfers, Skrill, Neteller, Safecharge, DotPay, China UnionPay, and ECommPay. Withdrawals can be carried out only through bank wire. Advantages:
Disadvantages:
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I dealing with the FXGiant trading platform and I have been getting high-quality service with them. First months I lost around $310 for my fault since I did have not that much idea about analysis. When I informed them about my forex ignorance they assigned me an account manager who helps me with my trades. Now most of the trades are moneymaking and I made $863 from $742. now I also managed to recover my previous losses. Last Friday I withdrew $650 through Skrill and two hours after I received it without fees. Thanks them!
I did not like the performance of the trading platform of FXGiants. Despite the constant complaining about the issues in the platform, they does not seem to do anything about it. As a matter of fact, they have stopped responding to the concerns. It's still goes on for a month, and I probably would close my account already and look for another broker. Trading with FXGiants broker is not productive anymore for me.
I have traded with the FXGiants platform and I have got an instant execution. As I can earn gradually with the best platform performance and their tight spread. Besides the payment system is reliable too and my withdrawal requested proceed from time to time through the skrill gateway. Really FXGiants are well-regulated and they have a professional service so far in the market.
The biggest downside in FXGiants s their high initial deposit. As a beginner, it is difficult for me to invest a huge amount right away especially when I am uncertain that I will be able to effectively trade. I hope they offer a small account size for newbies like me.
To be honest, FXGiant trading platform isn't for me. It is risky to trade due to the slow execution, so I can't be placed any order where I want to set, sell limit, or buy limit didn't work. Besides, their trading condition and payment service are full of hassle. So suddenly block my account, or my withdrawal was canceled. Trading with them is so disappointed. I had $5000 investment in the account, but I recently left them and closed my account.
Because FXGiants is regulated by FCA, so I didn’t to think twice to open an account with them and my experience has been tremendous. Use their iOS MT4 platform and I notice far the best execution I have ever got on MT4. In whole period, I have face only 2 times spike but all are they below 10 pips, which are tolerable. Usually I use to trade on Gold and Oil and I have seen very low spreads even on high volatility market. Deposits and withdrawal is also excellent. I am very content with FXGiants and plan on staying with them forever!
FXGiants said that they will be providing a bonus for new clients. I opened an account and indeed, there was a bonus credited to my account. However, it was also gone in just a few days. I was not even able to use it for trading. Then the broker simply said that they can take away the bonus anytime. Basically, they are not really giving away bonuses.
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