On-line since: About company: TrioMarkets is an actively developing company. The brokerage company has earned a great reputation among other providers of online trading services as it was established by forex professionals in the forex market. The company was established by skilled entrepreneurs with a successful background history in online Forex. TrioMarkets provides complete support 24/6. Clients are invited to use a time-tested trading platform, MetaTrader4. The company offers its clients such financial instruments as 48 currency pairs, precious metals, and commodities – all that is needed for a successful trading. The broker’s special characteristic is a technological and innovative approach. The company uses its knowledge and experience to provide its clients with the services and keep their funds safe. The company offers free educational materials in the Trio Academy section. Here one can find essential information about financial markets. Choosing among brokerage companies, please read the comments about TrioMarkets. If you have cooperated with the company, share your opinion. It might be helpful for the others.
4/10
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I have found a high-tech platform with TrioMarkets in the market so far, also they have a live price execution and secure payment service. So I can deal perfectly with the MT4. I say TrioMarkets is an excellent broker for forex traders.
So disappointed with TrioMarkets because they didn't process my withdrawal since last month. It's been a month, and I started to lose hope to get my money. I always email them, but none of them responds to my emails. I have sent a withdrawal request of $465, and they swallow it up. So for traders, be careful and stay away from this broker if you don't want to get the same experience as mine. They are not a professional broker, but they are a scammer.
I can’t say anything bad about TrioMarkets broker. Their platform is very easy to use because of their flexible position and the simplicity to open/close and modify your orders. The market has been in an up and down situation, but I always get my profits.
The only problem with TrioMarkets is their high trading fees. As a beginner, I find it disadvantageous that even with my small trades, I get charged with high fees. It is hard for me to earn this way.
Since I joined this broker, I always received terrible service. First of all, their platform has the worst execution. Then, they used to keep me waiting and customer service is not helpful. Last time, I made $500 withdrawal request, but they haven't processed it yet until now. I called customer support many times, they kept asking me to wait. It's been 3 weeks I'm waiting, still there is no clear information about my withdrawal. After I get the money for sure, I will close my account at this broker.
I invested $500 on Triomarkets. Honestly, I am now regretting opening an account at this broker. For one, there is always a delay in the trading platform. Execution is not done immediately hence I often get a requote. Even the customer support is not responsive. Using the live chat, I still had to wait for minutes before a representative answer to me. This should be the fastest way of communication but it is so slow.
I found their trading platform very confusing. It sounds absurd but that's what I noticed. Maybe, they do not have a complete trading tools compared to my previous brokers.Just to withdraw $600, I had to wait 3 weeks. And I only received the half of that money, I had to send several emails in order to request and claim the another part. The trading platform is very basic and it doesn't allow EAs or strategies as scalping.
I have been trading at TrioMarkets for four months now. However, I don't think that I would be able to trade with this broker any longer. Their platform is terrible and no matter which device I use, it always has delays and glitches. I haven't had a smooth trading activity yet and it has already caused a lot of losses. This broker is not worth the investment.
I opened a trading account in usd currency and deposited $500. The platform MetaTrader 4 has delays in execution and during volatility times the spread for EUR/USD is 2.6 pips or more, and in normal trading conditions the spread is 0.9 pips. I trade also currency pairs USD/CAD, USD/JPY. The winning rate is 50% one month and the next 30%. I lost almost all my funds, and I will close the account because is impossible to trade on this platform with their server.
You lose all your money, especially if they know that you want to withdraw, with one recommendation, you lose your money and fast, check them online, hundreds of complaints against them. This just happened to me I tried to withdraw from my account out of $1000, I tried withdrawing $600, but I have not gotten my money up till now, and the worst of it all is that they have a very bad customer relations who are not helpful to clients at all.Hopefully this broker will improve their service relations.
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