On-line since: About the company: OptionWeb is a binary options broker that describes itself as the first company in the industry to receive a license from a supervisory authority. One of the main features of OptionWeb is the fact that the company is regulated. The broker is owned by Lionsman Capital Ltd (Ex Arturiana Holdings Ltd) and registered with CySEC under No. 175/12. A license does not give 100% guarantee that the broker is a responsible financial services provider, but CySEC control minimizes the risk of fraud. All clients’ funds are stored on segregated accounts. Types of accounts There are several types of accounts with different functions: STARTER (€200-1,000) - more than 80 assets are available, profitability is up to 80%, assistance of professional traders is up to 4 hours a week, withdrawal of funds is carried out within five days. STANDARD (€1,000-3,000) - more than 120 assets are available, profitability is up to 83%, assistance of professional traders is up to 6 hours a week, withdrawal of funds is carried out within five days. SILVER (€3,000-10,000) - more than 180 assets are available, profitability is up to 83%, assistance of professional traders is up to 8 hours a week, withdrawal of funds is carried out within 48 hours. GOLD (€10,000-49,999) is an account for semi-professional investors, more than 180 assets are available (additional assets are available on demand), profitability is up to 88%, live chat is available 24/7, withdrawal of funds is carried out within 24 hours. PLATINUM (€50,000-249,999) is an account for professional investors. It features more than 180 assets, 24/7 live chat, profitability is up to 90%, withdrawal is carried out within 24 hours. The broker also offers another account DIAMONDS with a minimum deposit of €250,000. The account has personalized services. All information on trading conditions can be obtained from a personal manager. Demo account is also available. Trading platform The broker developed its own platform for binary options trading - OptionWeb. It does not take much space and can be easily downloaded to any PC. OptionWeb recommends using Chrome or Firefox. There is also a mobile application, which allows the broker’s clients to trade anywhere anytime. The OptionWeb trading platform supports the following contracts: High/Low, Long Term, 60 Seconds and Touch. All prices are shown in real time. The portfolio of assets listed on the website includes 62 shares, 30 currency pairs, 9 commodities, and 27 indices. Since the broker claims that some of the accounts have more than 180 assets, it is puzzling where such figures come from. Other assets are available at trader’s request. The website also has graphical tools for technical analysis. Additional services OptionWeb provides its clients with an e-book on technical analysis and binary options. Also, the main financial events of the day are analyzed in the daily review. Traders can read the news feed and use analytical materials like an economic calendar and charts. Support service The OptionWeb support service is available 24/5. There is a list of phone numbers for Italy, France, the UK, and Cyprus on the OptionWeb website. Users can also contact OptionWeb via email or a live chat. Client support specialists can help traders when a personal account manager is not available. Payment methods Segregated accounts and SSL encryption ensures security of funds. Depositing and withdrawal of funds do not cause any difficulties. Traders can make a deposit using bank cards, online wallets (Skrill/Moneybookers), and bank transfer. Deposits are immediately displayed in the trading account if a trader used online wallets or bank cards. These payments does not require any commissions. Bank transfers may include additional fees. Processing of a bank transfer can take up to 5 days. Users with basic accounts have to wait 3-5 days to deposit money to their accounts. Applications from account holders with a higher minimum deposit are processed for 48 or even 24 hours. If this procedure takes longer, it may be not the broker’s fault; the delay could be caused by a third party. The funds can be withdrawn only in the same way used for the deposit. Bonuses and profits are credited via bank transfer. The minimum withdrawal amount is $100, but the broker allows the withdrawal of smaller amounts for an additional fee of $25. OptionWeb clients can also make a deposit in EUR. All funds are converted into the trading currency (EUR or USD). Advantages:
Disadvantages:
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Since it is regulated broker, I feel safe to trade with OptionWeb. They also have tight spread and fast execution on the platform, and the most important of all, it's user-friendly too. Throughout my withdrawal experience, I can easily withdraw all my profit through my Neteller account.
OptionWeb has cheated me with the payment system. I opened an account 3 months ago with a deposit of $500. After trading graciously for a couple of months the balance was $1850 then I decided to withdraw some profit. Last month I requested a withdrawal of $1200 through bank transfers, 3 weeks later they send only $1000 to my account. I was stunned, I called their office during that particular time, and they asked me that they charge $200 as a transfer fee. I checked their terms and conditions they did not mention anywhere about such kind of transfer fee. I feel like they cheated me with big fees. I don't want to continue my trading with them.
OptionWeb is a decent broker. It offers trading platforms and tools that are favorable to traders. However, that is all they offer. There are no other programs or initiatives to make the whole experience even better. It really just provides a trading platform to its clients.
I am shocked that people don’t take time to make reviews after being hit hard. Their customer support is unprofessional and they did not even try to help me with my issue. Their customer support does not do enough for their clients. I have to close my account, although recently joined for 5 weeks, because I feel aggrieved. They are slow and irresponsible. When you don’t want to pay, you should at least give an adequate reason and you shouldn’t use excuses.
I am happy to trade with OptionWeb. Because they have tight spread and fastest execution on the platform, it is user-friendly too. Besides their platform has a lot of tools and indicators. So I can use them for a better result. Last month I earned almost $100 from my trading and able to withdrawal all of my profit through my Neteller account. Really I am pleased with OptionWeb broker.
I opened an account at OptionWeb with the minimum amount. The deposit was fast and I was able to start trading right away. However, the trading experience itself is not that great. The platform is a little shaky and it affects my trades. So far, I haven't lost a huge amount yet but if this faulty performance keeps on, I might just end up with pure losses.
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