On-line since: About the company:
ICM Brokers is a financial institution specializing in online execution and clearing services for retail and institutional investors. ICM Brokers has offices in, USA and, Australia, UK, Lebanon, as well as a customer service office in Dubai, UAE. Additionally, ICM Brokers has clients and affiliated IB offices in over twenty other countries worldwide. ICM Brokers holds all its clients’ deposits with highly rated and secure financial institutions including HSBC and Bank Audi. ICM Brokers assists its customers in any preferred languages.
8/10
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I've got a weird experience with ICM Broker. Their MT4 Platform always makes orders slippage or some trouble at all times. As pending order didn’t execute or the position was far from my demanding positions. So I've almost lost $420 in a standard account. So I am disappointed to deal with ICM Brokers.
I've been trading with ICM Brokers for the past year, where I have traded smoothly with stable service. As I am a scalper and don't like to trade on high leverage, so I have chosen their fixed spread. I have trading on MT4 platforms, which is so fast and hasn't any slippage or hang. I can use an EA too, Besides their trading session map, the trader’s calculator is a helpful tool for me. Last month, I am able to earn $2000, while I have withdrawn of amount $1500 through Neteller account. No debate that ICM Brokers broker is a professional broker.
I had a depressing experience with ICM Brokers. The execution is very slow and platform always hangs. Extremely complicated deposit and withdraw process. Rude and ignorant customer service who do not about basic forex trading. They don't answer my calls.
ICM Brokers provides an outstanding brokerage service. From registering to withdrawing funds, you will not encounter any problem. I have been with them for three years now and my experience has always been amazing. In fact, as time passes by, it even gets better.
ICM Broker is a recommended broker. I'm totally satisfied with the platform and the server worked very well for me, with no delays also their support is helpful anytime. I have made money easily more than $300, and so far I have not face any issue with their service, technical issue, or the money withdrawing process. To withdraw money, it's always easy without commissions. Thanks to my friend for recommending ICM Broker to me.
Their trading performance wasn't good due to delayed filling my orders. They change the spread already given order more than 5- 6 spread so night time. I need to find another broker that suits my daily activities. I've been experienced many requotes and slippages and it is very bad. I'm not satisfied. I will not give them a try anymore, I hope they improve their system.
I disappointed a bit with ICM Brokers because most often they have some difficulties on withdrawal of money. Their withdrawal system not so fast as I wanted. I have not received my last withdrawal for last 16 days. I can see amount in my account but they have not done my payments. I contacted with their support and they said Finance department is working on it, you will be notified when its done. Now I am worried about money.
I’ve made a request for withdrawal 3 weeks ago via local depositors for $510 but they reject my request because of their server problem. The second time I made a request with the same amount the same thing happened to me. When I ask their financial support they said their server will be okay within 2 weeks and I accept their excuse because I never encounter this issue. Suddenly, they close my account and I don't now how to take my money back. i was call their customer support but i didn't find feed back, i was try by email, call center but still nothing feed back. I am very dissapointed. The trading platform is not good as it seems. Customer Support is not knowledgeable and dependable.
I think that ICM Brokers is a decent broker. I started trading with them four months ago and so far, I can see that their trading platform is really stable. Their website also contains every information that a trader needs. However, their spread is a little too wide for me especially since I am a beginner. There are times that it widens unreasonably and it would cost me a huge amount.
For 3 months trading, I have never had a problem with ICM Brokers trading platform but I feel it is incompatible with many other things. Their spreads are quite high but small commissions. After make around 4 times trading, I feel my order will be filled with big slippage even if the price is unstable or without traffic news. I sent the complainment email but their support putting off too much in replying to emails. I think there is no way to trade with them, but I still not close my account yet because I still have not received some of my money back.
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