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About the company:
8/10
(votes 4162)
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FXCM platform isn’t a suitable broker for scalpers, As they make false spikes during the rush market. Last month I have lost almost $274 due to a false spike. At last US Fed news time, I got 52 pips false spike on USD/JPY and 50 pips on GBP/USD pair. Even they did not hit my Stop Loss. This is getting extremely frustrating! I will withdraw my investment from FXCM.
I feel so satisfied with FXCM services. Their trading platform is working excellent with instant order execution. All my trading closed in the right positions that I desired. Their spreads are competitive and vary according to the type of account we use so that we can increase profits according to the deposited capital. Two days ago, I made a withdrawal, and I sent a withdrawal request for 45% of my profit that I got this month, and then I got my money within 6 hours through Neteller. Overall I am pleased with their trading system and the profit I got every trading and the bonus they give.
I'm very upset with FXCM broker, It's about one month passed and I still did not get my withdrawal amount. I emailed their finance division several times but none was replied. Online chat is even nastiest. All I say please stay away!
I traded with FXCM for a few years and I had an amazing experience. They were able to provide an excellent trading platform and the spreads are tight. Withdrawing funds is also easy. The processing time is only about a day and the money is immediately transferred.
FXCM is a professional and reliable broker as far I know. It has been more than a year since I started trading with them. Their high minimum account size is worth it with the service they provide. They would provide bonuses or rebates, which is a good source of motivation. The trading platform is also working well, and it's easy to use. Their trading cost is low and the customer support team is outstanding. I have nothing to complain about FXCM. They are recommended broker.
A lot of traders who are dissatisfied and disappointed with this broker. I also have experienced, when I intend to join with them, but I just sign up, I was already facing problems. Trading platform is very slow and unstable, the execution very slow and it is very difficult to trades with this broker. You will loose and whatever they give offer it has some hidden secret. They don't tell anyone.
Everything is okay in my first trading process, the platform run fast because their own server are strong so the execution run smoothly and very satisfactory. In my first trading I got bonus and profit about 15% to 25%. but it all only lasted for 1 month. Entering the second month, I found something unusual in my trading activities. Their connection is very bad and often crashes, there were constant re-quotes also. Their bad platform always shutting down many times. I had a surprise when I got the approval to withdraw it was not $2250 as it should but $2150, because $100 was hidden commission kept by the broker. I'll stop this, and looking for the other broker.
First, I felt very comfortable trading with FXCM . I only feel the profit once. After that I only experience losses when I trade. These brokers make their customers comfortable only at the beginning, so as not to leave suspicion and make us add our deposit to them. How cruel a broker like this. When I want to close my account, they ask for some part of my deposit. I will not give any money to them. I will defend what I have.
The trading platform of FXCM is terrible. The platform keeps on lagging and hanging so I end up with unpleasant trading results. Whenever I try to close a trade on profit, the platform would act up an I would only receive requotes. Most of the time, closing the trade would be possible only on losing positions. I don't know if there is manipulation going on, but this is my personal experience.
After trading with FXCM in a standard account,I have experienced only worst service. As their prices and execution are delays from the real market and I can't apply scalping strategies due to slippage. Till now I have tried hard but I had lost $150 in the different pairs. Also, I have customized the MT4 platform by setting FX asset manager, it also failed to work. The worst thing is, they canceled my withdrawal of investing $200
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